Returns & Exchanges
At Cubitt, we want you to be completely satisfied with your smartwatch experience. If you are not happy with your purchase, you can return your device within 30 days of delivery for a full refund or exchange, provided it remains in its original condition and packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your Cubitt device along with all original accessories and manuals into the original box to ensure it is protected during transit.
Ship the Device
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technical team inspects the returned unit, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing