Frequently Asked Questions
Everything you need to know about your Cubitt Smartwatch and experience.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days, while international shipping varies by location.
Are Cubitt Smartwatches waterproof?
Yes, most Cubitt models feature an IP68 or 5ATM water resistance rating, making them suitable for hand washing, rain, and swimming. Please check your specific model's manual for depth limitations.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging and condition for a full refund.
Do the smartwatches come with a warranty?
Every Cubitt Smartwatch includes a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use conditions.
Which app do I need to sync my watch with my phone?
Cubitt watches sync with the 'Cubitt' app, available for free on both the Apple App Store and Google Play Store. It is compatible with iOS 9.0+ and Android 4.4+.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.